Self-Services Technologies Market to Grow by USD 17.39 Bn, Growing Penetration In North America to Boost Market Growth – Technavio

NEW YORK, Nov. 1, 2022 /PRNewswire/ — The “Self Services Technologies Market by Product (ATM, Kiosks, and Vending machines) and Geography (North America, Europe, APAC, South America, and Middle East and Africa) – Forecast and Analysis 2022-2026” report has been added to Technavio’s offering. With ISO 9001:2015 certification, Technavio is proudly partnering with more than 100 Fortune 500 companies for over 16 years.

The potential growth difference for the self-services technologies market between 2021 and 2026 is USD 17.39 billion. To get the exact yearly growth variance and the Y-O-Y growth rate, Request a FREE PDF Sample Report.

Key Market Dynamics:
  • Market Driver: One of the key factors driving growth in the self-services technologies market is the growing penetration in APAC. Countries in APAC such as India, China, Indonesia, Japan, and South Korea, have witnessed an increase in investments in infrastructure and commercial sector development, including retail stores, restaurants, shopping malls, hotels, and healthcare facilities. The construction of such projects is rapidly increasing in these countries owing to the availability of a large customer base that frequents retail outlets and shopping malls. The construction of such spaces will lead to a rise in the number of retail outlets, restaurants, and payment processing locations, which will increase the demand for self-service technologies in the region. There is increasing penetration of POS machines at grocery stores and convenience stores in developing economies, such as India and China.
  • Market Challenges: The growing preference for digital transactions and mobile wallets will be a major challenge for the self-services technologies market during the forecast period. Digital transactions that are carried out through digital wallets are gaining prominence. A wide range of digital payment methods is available to consumers, including digital wallets, such as Amazon Pay, Google Pay, Samsung Pay, and Apple Pay. In recent years, the digital payment mode has witnessed tremendous growth over other alternatives, such as payment through cash and debit or credit cards. These factors can discourage the use of ATMs and vending machines that accept cash or cards. Government initiatives in India, such as Digital India, are aimed at promoting digital payment methods such as Unified Payments Interface (UPI) and mobile wallets. Therefore, the growing preference for digital transactions and the lower adoption of ATMs can hamper the growth of the global self-service technologies market.

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Vendor Landscape

The global self-services technologies market is witnessing intense competition due to the presence of several established vendors such as NCR Corp., Kiosk Information Systems, Fujitsu Ltd., Diebold Nixdorf Inc., GRG Banking, Hyosung TNS Inc., Hitachi Channel Solutions Corp., HESS Cash Systems GmbH, and Crane Co. Ltd. Vendors in the market are focusing on continuous innovations to maintain their market presence. Price wars among vendors have intensified the competition in the market. Competition in the market will intensify due to the presence of significant growth opportunities, besides the technological innovations and partnerships among vendors. An increase in M&A activities will create opportunities for vendors to expand their reach, both geographically and in terms of the products offered. Expansion in terms of geography enables vendors to gain new customers.

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Market Segmentation

The self-service technologies market share growth by the ATM segment will be significant during the forecast period. Even though there has been a rise in digital transactions in countries worldwide, the need for cash for transactions in developed and developing countries has continued to encourage the deployment of ATMs. Furthermore, due to the growing need for banks to reduce their operational costs and increase customer satisfaction levels, banks are increasingly deploying self-service cash recycling machines and cash-dispensing ATMs. 

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Some Companies Mentioned     
    • AZKOYEN SA
    • Beta Automation
    • Crane Payment Innovations
    • Diebold Nixdorf Inc.
    • Euronet Worldwide Inc.
    • Fujitsu Ltd.
    • Glory Ltd.
    • GRG Banking
    • HANTLE Inc.
    • HESS Cash Systems GmbH
    • Hyosung Corp.
    • International Business Machines Corp.
    • KIOSK Information Systems
    • NCR Corp.
    • NEXCOM International Co. Ltd.
    • Toshiba Corp.
    • Vend-Rite Mfg. Co.
    • XIPHIAS Software Technologies Pvt. Ltd.

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Related Reports:

Clientless Remote Support Software Market by Application, End-user, and Geography – Forecast and Analysis 2021-2025: The clientless remote support software market share is expected to increase by USD 1.39 billion from 2020 to 2025.

Cardless ATM Market by Type and Geography – Forecast and Analysis 2022-2026: The cardless ATM market share is expected to increase to USD 2.11 billion from 2021 to 2026.

Self Services Technologies Market Scope

Report Coverage

Details

Page number

120

Base year

2021

Forecast period

2022-2026

Growth momentum & CAGR

Accelerate at a CAGR of 10.65%

Market growth 2022-2026

USD 17.39 billion

Market structure

Fragmented

YoY growth (%)

9.37

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 40%

Key consumer countries

US, Canada, China, Germany, and UK

Competitive landscape

Leading companies, competitive strategies, consumer engagement scope

Companies profiled

AZKOYEN SA, Beta Automation, Crane Payment Innovations, Diebold Nixdorf Inc., Euronet Worldwide Inc., Fujitsu Ltd., Glory Ltd., GRG Banking, HANTLE Inc., HESS Cash Systems GmbH, Hyosung Corp., International Business Machines Corp., KIOSK Information Systems, NCR Corp., NEXCOM International Co. Ltd., Toshiba Corp., Vend-Rite Mfg. Co., and XIPHIAS Software Technologies Pvt. Ltd.

Market Dynamics

Parent market analysis, Market growth inducers and obstacles, Fast-growing and slow-growing segment analysis, COVID-19 impact and future consumer dynamics, and market condition analysis for the forecast period.

Customization purview

If our report has not included the data that you are looking for, you can reach out to our analysts and get segments customized.

Table of Contents:

1 Executive Summary

  • 1.1 Market Overview
    • Exhibit 01: Executive Summary – Chart on Market Overview
    • Exhibit 02: Executive Summary – Data Table on Market Overview
    • Exhibit 03: Executive Summary – Chart on Global Market Characteristics
    • Exhibit 04: Executive Summary – Chart on Market by Geography
    • Exhibit 05: Executive Summary – Chart on Market Segmentation by Product
    • Exhibit 06: Executive Summary – Chart on Incremental Growth
    • Exhibit 07: Executive Summary – Data Table on Incremental Growth
    • Exhibit 08: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
    • Exhibit 09: Parent market
    • Exhibit 10: Market Characteristics

3 Market Sizing

  • 3.1 Market Definition
    • Exhibit 11: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis 
    • Exhibit 12: Market segments
  • 3.3 Market size 2021
  • 3.4 Market outlook: Forecast for 2021-2026 
    • Exhibit 13: Chart on Global – Market size and forecast 2021-2026 ($ million)
    • Exhibit 14: Data Table on Global – Market size and forecast 2021-2026 ($ million)
    • Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
    • Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)

4 Five Forces Analysis

  • 4.1 Five forces summary
    • Exhibit 17: Five forces analysis – Comparison between 2021 and 2026
  • 4.2 Bargaining power of buyers 
    • Exhibit 18: Chart on Bargaining power of buyers – Impact of key factors 2021 and 2026
  • 4.3 Bargaining power of suppliers 
    • Exhibit 19: Bargaining power of suppliers – Impact of key factors in 2021 and 2026
  • 4.4 Threat of new entrants 
    • Exhibit 20: Threat of new entrants – Impact of key factors in 2021 and 2026
  • 4.5 Threat of substitutes 
    • Exhibit 21: Threat of substitutes – Impact of key factors in 2021 and 2026
  • 4.6 Threat of rivalry
    • Exhibit 22: Threat of rivalry – Impact of key factors in 2021 and 2026
  • 4.7 Market condition
    • Exhibit 23: Chart on Market condition – Five forces 2021 and 2026

5 Market Segmentation by Product

  • 5.1 Market segments
    • Exhibit 24: Chart on Product – Market share 2021-2026 (%)
    • Exhibit 25: Data Table on Product – Market share 2021-2026 (%)
  • 5.2 Comparison by Product 
    • Exhibit 26: Chart on Comparison by Product
    • Exhibit 27: Data Table on Comparison by Product
  • 5.3 ATM – Market size and forecast 2021-2026 
    • Exhibit 28: Chart on ATM – Market size and forecast 2021-2026 ($ million)
    • Exhibit 29: Data Table on ATM – Market size and forecast 2021-2026 ($ million)
    • Exhibit 30: Chart on ATM – Year-over-year growth 2021-2026 (%)
    • Exhibit 31: Data Table on ATM – Year-over-year growth 2021-2026 (%)
  • 5.4 Kiosks – Market size and forecast 2021-2026 
    • Exhibit 32: Chart on Kiosks – Market size and forecast 2021-2026 ($ million)
    • Exhibit 33: Data Table on Kiosks – Market size and forecast 2021-2026 ($ million)
    • Exhibit 34: Chart on Kiosks – Year-over-year growth 2021-2026 (%)
    • Exhibit 35: Data Table on Kiosks – Year-over-year growth 2021-2026 (%)
  • 5.5 Vending machines – Market size and forecast 2021-2026 
    • Exhibit 36: Chart on Vending machines – Market size and forecast 2021-2026 ($ million)
    • Exhibit 37: Data Table on Vending machines – Market size and forecast 2021-2026 ($ million)
    • Exhibit 38: Chart on Vending machines – Year-over-year growth 2021-2026 (%)
    • Exhibit 39: Data Table on Vending machines – Year-over-year growth 2021-2026 (%)
  • 5.6 Market opportunity by Product 
    • Exhibit 40: Market opportunity by Product ($ million)

6 Customer Landscape

  • 6.1 Customer landscape overview 
    • Exhibit 41: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

7 Geographic Landscape

  • 7.1 Geographic segmentation 
    • Exhibit 42: Chart on Market share by geography 2021-2026 (%)
    • Exhibit 43: Data Table on Market share by geography 2021-2026 (%)
  • 7.2 Geographic comparison 
    • Exhibit 44: Chart on Geographic comparison
    • Exhibit 45: Data Table on Geographic comparison
  • 7.3 North America – Market size and forecast 2021-2026 
    • Exhibit 46: Chart on North America – Market size and forecast 2021-2026 ($ million)
    • Exhibit 47: Data Table on North America – Market size and forecast 2021-2026 ($ million)
    • Exhibit 48: Chart on North America – Year-over-year growth 2021-2026 (%)
    • Exhibit 49: Data Table on North America – Year-over-year growth 2021-2026 (%)
  • 7.4 Europe – Market size and forecast 2021-2026 
    • Exhibit 50: Chart on Europe – Market size and forecast 2021-2026 ($ million)
    • Exhibit 51: Data Table on Europe – Market size and forecast 2021-2026 ($ million)
    • Exhibit 52: Chart on Europe – Year-over-year growth 2021-2026 (%)
    • Exhibit 53: Data Table on Europe – Year-over-year growth 2021-2026 (%)
  • 7.5 APAC – Market size and forecast 2021-2026 
    • Exhibit 54: Chart on APAC – Market size and forecast 2021-2026 ($ million)
    • Exhibit 55: Data Table on APAC – Market size and forecast 2021-2026 ($ million)
    • Exhibit 56: Chart on APAC – Year-over-year growth 2021-2026 (%)
    • Exhibit 57: Data Table on APAC – Year-over-year growth 2021-2026 (%)
  • 7.6 South America – Market size and forecast 2021-2026 
    • Exhibit 58: Chart on South America – Market size and forecast 2021-2026 ($ million)
    • Exhibit 59: Data Table on South America – Market size and forecast 2021-2026 ($ million)
    • Exhibit 60: Chart on South America – Year-over-year growth 2021-2026 (%)
    • Exhibit 61: Data Table on South America – Year-over-year growth 2021-2026 (%)
  • 7.7 Middle East and Africa – Market size and forecast 2021-2026 
    • Exhibit 62: Chart on Middle East and Africa – Market size and forecast 2021-2026 ($ million)
    • Exhibit 63: Data Table on Middle East and Africa – Market size and forecast 2021-2026 ($ million)
    • Exhibit 64: Chart on Middle East and Africa – Year-over-year growth 2021-2026 (%)
    • Exhibit 65: Data Table on Middle East and Africa – Year-over-year growth 2021-2026 (%)
  • 7.8 US – Market size and forecast 2021-2026 
    • Exhibit 66: Chart on US – Market size and forecast 2021-2026 ($ million)
    • Exhibit 67: Data Table on US – Market size and forecast 2021-2026 ($ million)
    • Exhibit 68: Chart on US – Year-over-year growth 2021-2026 (%)
    • Exhibit 69: Data Table on US – Year-over-year growth 2021-2026 (%)
  • 7.9 China – Market size and forecast 2021-2026 
    • Exhibit 70: Chart on China – Market size and forecast 2021-2026 ($ million)
    • Exhibit 71: Data Table on China – Market size and forecast 2021-2026 ($ million)
    • Exhibit 72: Chart on China – Year-over-year growth 2021-2026 (%)
    • Exhibit 73: Data Table on China – Year-over-year growth 2021-2026 (%)
  • 7.10 Canada – Market size and forecast 2021-2026 
    • Exhibit 74: Chart on Canada – Market size and forecast 2021-2026 ($ million)
    • Exhibit 75: Data Table on Canada – Market size and forecast 2021-2026 ($ million)
    • Exhibit 76: Chart on Canada – Year-over-year growth 2021-2026 (%)
    • Exhibit 77: Data Table on Canada – Year-over-year growth 2021-2026 (%)
  • 7.11 UK – Market size and forecast 2021-2026 
    • Exhibit 78: Chart on UK – Market size and forecast 2021-2026 ($ million)
    • Exhibit 79: Data Table on UK – Market size and forecast 2021-2026 ($ million)
    • Exhibit 80: Chart on UK – Year-over-year growth 2021-2026 (%)
    • Exhibit 81: Data Table on UK – Year-over-year growth 2021-2026 (%)
  • 7.12 Germany – Market size and forecast 2021-2026 
    • Exhibit 82: Chart on Germany – Market size and forecast 2021-2026 ($ million)
    • Exhibit 83: Data Table on Germany – Market size and forecast 2021-2026 ($ million)
    • Exhibit 84: Chart on Germany – Year-over-year growth 2021-2026 (%)
    • Exhibit 85: Data Table on Germany – Year-over-year growth 2021-2026 (%)
  • 7.13 Market opportunity by geography 
    • Exhibit 86: Market opportunity by geography ($ million)

8 Drivers, Challenges, and Trends

  • 8.1 Market drivers
  • 8.2 Market challenges
  • 8.3 Impact of drivers and challenges 
    • Exhibit 87: Impact of drivers and challenges in 2021 and 2026
  • 8.4 Market trends

9 Vendor Landscape

  • 9.1 Overview
  • 9.2 Vendor landscape
    • Exhibit 88: Overview on Criticality of inputs and Factors of differentiation
  • 9.3 Landscape disruption
    • Exhibit 89: Overview on factors of disruption
  • 9.4 Industry risks
    • Exhibit 90: Impact of key risks on business

10 Vendor Analysis

  • 10.1 Vendors covered
    • Exhibit 91: Vendors covered
  • 10.2 Market positioning of vendors 
    • Exhibit 92: Matrix on vendor position and classification
  • 10.3 AZKOYEN SA
    • Exhibit 93: AZKOYEN SA – Overview
    • Exhibit 94: AZKOYEN SA – Product / Service
    • Exhibit 95: AZKOYEN SA – Key news
    • Exhibit 96: AZKOYEN SA – Key offerings
  • 10.4 Crane Payment Innovations 
    • Exhibit 97: Crane Payment Innovations – Overview
    • Exhibit 98: Crane Payment Innovations – Product / Service
    • Exhibit 99: Crane Payment Innovations – Key offerings
  • 10.5 Diebold Nixdorf Inc.
    • Exhibit 100: Diebold Nixdorf Inc. – Overview
    • Exhibit 101: Diebold Nixdorf Inc. – Business segments
    • Exhibit 102: Diebold Nixdorf Inc. – Key offerings
    • Exhibit 103: Diebold Nixdorf Inc. – Segment focus
  • 10.6 Fujitsu Ltd.
    • Exhibit 104: Fujitsu Ltd. – Overview
    • Exhibit 105: Fujitsu Ltd. – Business segments
    • Exhibit 106: Fujitsu Ltd. – Key offerings
    • Exhibit 107: Fujitsu Ltd. – Segment focus
  • 10.7 Glory Ltd.
    • Exhibit 108: Glory Ltd. – Overview
    • Exhibit 109: Glory Ltd. – Business segments
    • Exhibit 110: Glory Ltd. – Key news
    • Exhibit 111: Glory Ltd. – Key offerings
    • Exhibit 112: Glory Ltd. – Segment focus
  • 10.8 HESS Cash Systems GmbH 
    • Exhibit 113: HESS Cash Systems GmbH – Overview
    • Exhibit 114: HESS Cash Systems GmbH – Product / Service
    • Exhibit 115: HESS Cash Systems GmbH – Key news
    • Exhibit 116: HESS Cash Systems GmbH – Key offerings
  • 10.9 KIOSK Information Systems 
    • Exhibit 117: KIOSK Information Systems – Overview
    • Exhibit 118: KIOSK Information Systems – Product / Service
    • Exhibit 119: KIOSK Information Systems – Key news
    • Exhibit 120: KIOSK Information Systems – Key offerings
  • 10.10 NCR Corp.
    • Exhibit 121: NCR Corp. – Overview
    • Exhibit 122: NCR Corp. – Business segments
    • Exhibit 123: NCR Corp. – Key news
    • Exhibit 124: NCR Corp. – Key offerings
    • Exhibit 125: NCR Corp. – Segment focus
  • 10.11 NEXCOM International Co. Ltd. 
    • Exhibit 126: NEXCOM International Co. Ltd. – Overview
    • Exhibit 127: NEXCOM International Co. Ltd. – Key offerings
  • 10.12 XIPHIAS Software Technologies Pvt. Ltd. 
    • Exhibit 128: XIPHIAS Software Technologies Pvt. Ltd. – Overview
    • Exhibit 129: XIPHIAS Software Technologies Pvt. Ltd. – Product / Service
    • Exhibit 130: XIPHIAS Software Technologies Pvt. Ltd. – Key offerings

11 Appendix

  • 11.1 Scope of the report
  • 11.2 Inclusions and exclusions checklist 
    • Exhibit 131: Inclusions checklist
    • Exhibit 132: Exclusions checklist
  • 11.3 Currency conversion rates for US$ 
    • Exhibit 133: Currency conversion rates for US$
  • 11.4 Research methodology
    • Exhibit 134: Research methodology
    • Exhibit 135: Validation techniques employed for market sizing
    • Exhibit 136: Information sources
  • 11.5 List of abbreviations 
    • Exhibit 137: List of abbreviations
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