In the face of the COVID-19 pandemic, digital transformation across the financial services industry has accelerated at an unstoppable rate. With customer service agents shifting to working from home overnight, heavy surges in call volume, and stringent compliance requirements, banks, lending agencies, and debt settlement companies are facing a new, never before seen set of …
One of the leading edge AI technology companies from Bangalore, AlphaICs announced today that it has secured $8 million funding. The Series B round was led by Endiya Partners and Emerald Technology Ventures, with the participation of existing Series A investors ReBright Partners and 3One4 Capital, along with Aaruha Technology Fund, IREON Ventures, and others. With the growth in …
We are at a true cusp of innovation within all aspects of our life. From shopping to communication, we all rely on technology to make our life easier. But in the case of customer experience in banking, most still fall short. There has never been a more critical time to place customers’ needs first. With …